Loyalty prioritizes actions over promises.

We employ Decision Science, a discipline that leverages data, behavioural science and machine learning to address the challenges of customer loyalty in an evolving marketplace.

Distinguishing what people do over what they say they will do or have done is where analytics lives up to the promise of loyalty. We provide insight into what loyal customers do differently than occasional customers, and how prospective or conquest customers differ from each of those groups.

We cut to the heart of loyal behaviors, between regression analyses, decile breakdowns, micro-segmentation and migration planning—we tend to the world’s most beloved customer bases. Descriptive and diagnostic—through predictive analytics—that knowledge informs the way we grow best customer segments, leverage lookalikes, and love the lagging into longing for your brand.

  • Forrester Logo

    Leader in Customer Loyalty

    Forrester Research recognized Bond as a Leader in "The Forrester Wave Customer Loyalty Solutions, Q3 2017".

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  • Loyalty Report 2017

    The 2017 Bond Loyalty Report

    North America's leading report on consumer loyalty attitudes and insights.

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  • Synapze Loyalty Platform

    SynapzeTM

    Learn more about our loyalty platform Synapze.Visit the Synapze website.

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